FREQUENTLY ASK QUESTIONS



The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 - 4 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 - 6 weeks, depending on the number of pages, and the functionality required. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.
It is difficult to quote an average price, due to the enormous range in requirements for a site. According to BusinessWeek Online, a designer might charge $2,000 or more for a basic Web site, not including Web hosting fees. If you check out BuyerZone.com, you'll see that a 4 - 6 page template-based site will cost around $400, while a full custom design will come in closer to $800 - $1500. Other authoritative sources generally quote in the $1,000 - $2,000 range. There are many, many factors that influence the ultimate cost of any given website, and we encourage you to read our article regarding Website pricing for more information and guidance in searching for your Website provider.
A fully customized, unique website design starts at $449, and page development is $50 - $75 each. Pricing for other services and functionality are outlined separately on our pricing page to help you determine and control the amount of your investment. We also provide our clients with a detailed estimate before any work begins.
We specialize in XHTML, CSS and Flash, but are very experienced with JavaScript, DHTML, XML, PHP, and others. Although it's unlikely, if there's something we can't do, we can reach out to our network of partners for additional services (at no additional cost to you).
Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.
We give as much latitude as we possibly can. After you've identified the general format and color schemes of your preferred design, we'll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.
For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.
Yes! For one time changes, we will provide you with an estimate before beginning the work and charge at our standard hourly rate. If you anticipate regular needs for maintenance, one of our Ongoing Maintenance Plans may be more cost-effective for you.
  • The Pay as You Go Plan: Call us when you need to add to or make a change to your content. We'll complete your request within 48 hours, and bill you at our standard hourly rate. Urgent requests can generally be completed within a few hours for an additional charge.
  • Ongoing Maintenance Plan: Sign up for one of our ongoing maintenance plans, and you'll receive a discount on our standard rates.
  • Content Management System (CMS): Purchase a Content Management System from Spritz and make all the changes you want. Perfect if your site requires frequent updates.
First, of course, you'll need a site design and the usual functional elements of a website, such as a contact form. For standard eCommerce functionality, you will need several additional components: an SSL (Secure Socket Layer) certificate, a merchant account, a payment gateway, a back-end database for processing orders and storing customer information, and a shopping cart solution. Spritz can help you with all of these items.
Yes. If you only have a handful of products, you can use PayPal for payment processing. However, you should understand that your customers will be directed to PayPal's site while placing their order. Also, as your sales grow, it will become more economical to switch to a standard merchant plan.
No, unless you get a wildcard certficate, the SSL certificate is only valid for the exact domain or sub-domain that you registered it for. If you require an SSL for a sub-domain, keep in mind that the sub-domain has to be on a dedicated IP address.
Search Engine Optimization is a set of rules and practices that enhance the "findability" of your site by search engines, thus improving your ranking in the search engine results pages. There are many components to search optimization, including proper selection and use of keywords and other metatag information, building your site correctly, and using links to maximize your ranking.
If you want to use your website to grow your business, then it is advisable to ensure your site is properly optimized. More than 80% of all Internet users use search to find what they need online. Why hide from potential customers? There are many components to SEO, and you can choose to implement everything at once, or implement the techniques progressively. Of course, the sooner the changes are made, the sooner you will see the results.
There are many levels of search engine optimization, and much will depend on how your site was originally built. Changing the site's architecture is usually the most involved alteration. However, there are many other items within your site that can be modified more easily and quickly.
The timeframe varies from a few days to many weeks, depending on when your site is re-indexed.
Search engine spiders (also called "crawlers" or "bots") are programs that browse the Internet for web pages. They index and rank each page they find, based on subject matter and a number of other factors. The spiders work on unique algorithms programmed by software engineers for the various engines.
PageRank is a term used by Google that reflects their system for ranking pages on the basis of their importance and relevance to certain keywords. If PageRank likes your page and finds it useful according to its parameters you will receive a high ranking on the search result page.
Many website use "black hat" techniques in an attempt to trick the search engines for better results. These techniques include page cloaking, link farms, duplicate content, keyword spamming and many others. These methods may work temporarily, but search engines are getting more sophisticated. Eventually, your site will be penalized or banned altogether.
Yes, keywords in a domain name are taken into consideration by the search engines. We don't know exactly how much of a factor this is in determining search rank, but we know that keywords in a domain name are not weighed nearly as heavily as the keywords in your title tags and page content.
Hyphens may help search engines more easily parse long domain names for keywords, but it's better to just shorten your potential domain name before opting for hyphens. The difference that hyphens make in the search engines is minimal at best. Most engines will still parse the keywords in the domain name regardless of the presence of hyphens.
The estimated Return On Investment is roughly $42 for every $1 spent, according to a recent study by the Direct Marketing Association. This places it well above the ROI for social media and mobile advertising.
The short answer is a rate between 5% and 15%. However, Bounce Rates are influenced by the frequency of your email campaigns, your industry, and the size of your list.
In general, bounce back rates for a list that is mailed regularly (at least once per month) range from 2% - 5%. Bounce backs for a list that is mailed less frequently can range from 5% - 13%. Not surprisingly, first-time mailing lists usually average higher rates, as high as 20% - 30%.
Open rates vary substantially from industry to industry. On average, open rates are in the range of 20% - 40%. Smaller list sizes tend to average higher, possibly because smaller companies are more likely to have personal relationships with their list subscribers.
Yes, the size of each campaign email is limited to 300kb.
Yes. Please contact us for more information.
A fully customized, unique website design starts at $449, and page development is $50 - $75 each. Pricing for other services and functionality are outlined separately on our pricing page to help you determine and control the amount of your investment. We also provide our clients with a detailed estimate before any work begins.
Yes, make sure the file is in .csv (Comma Separated Values) format. This is a standard format for storing data and is supported by most applications, including Microsoft Excel, Microsoft Outlook, Outlook Express, and ACT!.
In a shared hosting environment multiple web sites are served through a single server. Shared hosting is the most common method of hosting sites for small-to-medium size users with light to moderate Web traffic.
Bandwidth is the amount of data that can be transmitted at a given moment to a server. The higher your bandwidth, the larger amount of traffic your site can handle at one time.
No. Offering unlimited bandwidth or disk space is simply not possible as all hardware has limitations.
A domain name is a two part web address unique to your specific website. For example, our domain name is innovativecloudsolutions.co . While the first part is who you are, the second part, "com", is a TLD, or Top Level Domain. In this case, the "com" stands for commercial.
While the total length of a domain name may be up to 63 characters, the only characters allowed are letters, digits, and the dash.
The cost is $70 per year for most top level domains. We'll need your name, address, phone number, fax, and e-mail address to register your site for you.
Once your domain name has been registered, it takes about 48 hours before it is active. All Internet providers must update their records to reflect new site locations.
Yes. There is a $70 fee for transferring your domain name. This includes the renewal of your domain name for 1 year.
Yes. You can purchase multiple domains and have them all pointing to the same hosting account.
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